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Browser UI Assets
Answer ID 9916 |
Last Review Date 03/09/2024
What asset elements are supported by the Browser User Interface?
Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.
- Object Types
• Answers
• Assets
- Fields
- Relationship Items
- Workspace Controls
• Contacts
• Custom Objects
• Incidents
• Organizations
• Tasks - Workspace Elements
• Controls
• Custom Fields
• Fields
• Labels
• Relationship Items - Workspace Rules
- Agent Scripts
- Channels
- Desktop Workflows
NOTE: The Agent Browser User Interface is only supported for the newest four Oracle B2C Service releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
Fields
Name | Type | Browser UI Support | Notes |
Contact | Search Box | Supported | |
Date Installed | Date | Supported | |
Date Purchased | Date | Supported | |
Date Retired | Date | Supported | |
Description | Text | Supported | |
Name | Text | Supported | |
Organization | Search Box | Supported | |
Price | Currency | Supported | |
Product | Product Catalog | Supported | |
Serial Number | Text | Supported | |
Status | Menu | Supported |
Relationship Items
Name | Browser UI Support | Notes |
Audit Log | Supported | |
Incidents | Supported |
Workspace Controls
Name | Browser UI Support | Notes |
Answer | Supported | |
Browser | Supported | |
Button | Supported | |
Hyperlink | Supported | |
Image | Supported | |
List Box | Supported | |
Menu | Supported | |
Panel | Supported | |
Intelligent Interface | Supported | |
Radio Buttons | Supported | |
Report | Supported | |
Script | Supported | |
Spacer | Supported | |
Tab set | Supported | |
Table | Supported | |
Text | Supported | |
Text Box | Supported | |
Title Bar | Supported |
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